Wednesday, January 7, 2009

How long would you wait?

On hold? For something you really needed to find out? (I'm on hold with the unemployment office in Raleigh.)
When I was initially connected, I was warned, "Some customers may experience a wait of up to twenty minutes." OK, that would suck, but I really need to get this information.
It's now been at LEAST 45 minutes. I know they're still connected, because about every minute or so, I get the "All agents are still busy assisting other callers...please remain on the line and the next available agent will assist you" message.
But what if they're all out to lunch? Calling in gay? Having a contest to see who can keep their red light blinking longest?
GAH. I hate waiting. (Oooh, that's a bonus movie quote. But the clip is not the quote. But it's from the same movie.


Pye's In Haiti said...

Happened to me when are Internet went out. After an insane amount of time, Danny called on his cell and we had a race of who would get off of hold first.
I don't remember who one...but it was funny!

Joshs_Rebekah said...

Inigo Montoya said it to Westley (aka the Dread Pirate Roberts) while waiting for him to climb the rock wall. Westley said, "Get used to disappointment."


I would hand up, and call back, or stay on the line, and use your cell to call at the same time. Just for fun.

Connie G said...

How long did you end up waiting? Just wondering. I feel your pain, I have been dealing with South Carolina unemployment from Nebraska. If you ever have to fax them anything, DO NOT do it on the weekend, they will lose it. Just speaking from experience, fax anything during normal business hours.