On hold? For something you really needed to find out? (I'm on hold with the unemployment office in Raleigh.)
When I was initially connected, I was warned, "Some customers may experience a wait of up to twenty minutes." OK, that would suck, but I really need to get this information.
It's now been at LEAST 45 minutes. I know they're still connected, because about every minute or so, I get the "All agents are still busy assisting other callers...please remain on the line and the next available agent will assist you" message.
But what if they're all out to lunch? Calling in gay? Having a contest to see who can keep their red light blinking longest?
GAH. I hate waiting. (Oooh, that's a bonus movie quote. But the clip is not the quote. But it's from the same movie.